Support

Is something wrong?

In the app press "Report a problem" in the bottom bar (or the BETA badge), write what happened and send it. The technical details (version, system, latest errors) are added if you want; your file names and folder paths are not sent.

Write to us

Write to destek@faer.com with the problem, the application version and, if you can, what you were doing. If you lost your licence key, add the order number from your purchase email.

Refunds

No refunds are given once the licence key has been delivered, so try the free edition first. The details are in the refund policy.

Frequently asked

The answer may be in the frequently asked section of the home page.